Cookie Policy

BACKGROUND

This website provenprobiotics.co (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

1. DEFINITIONS AND INTERPRETATION

In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

Cookie means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;

Cookie Law means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the Data Protection Regulations including its subsequent changes in 2018, GDPR;

Personal Data means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the UK GDPR and the Data Protection Act 2018 (the “Data Protection Legislation”); and

We/Us/Our means ProVen US Inc, a limited company registered within the US, whose Employer Identification Number is 35-2739343, whose registered address is c/o Luzmaria Concannon, SobelCo, 50 Tice Boulevard, Suite 175, Woodcliff Lake, New Jersey 07677, and whose main trading address is Nationwide Transportation and Distribution Services LLC, 100 Highland Drive, Westhampton NJ 08060

2. INTRODUCTION

So that you can make full use of the interactive features on our website, your computer, mobile phone or other devices (all referred to here as device) will need to accept cookies.

3. WHAT ARE COOKIES?

3.1 ‘Cookies’ are text files containing small amounts of information that are downloaded to your personal device when you visit a website. This information is then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device and can be used to improve your experience when using our website by remembering your preferences so you don’t have to keep re-entering your choices when you visit us again. They also help us to gain an insight into how our visitors are using our website

3.2 None of the cookies used on our website can be used to identify you personally. They are just used to help make the site better for you the visitor.

3.3 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data are protected and respected at all times.

3.4 By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us.

4. HOW WE USE COOKIES

All Cookies used by and on Our Site (www.provenprobiotics.co) are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

4.1 Strictly Necessary Cookies
These are required for the operation of our website and provide usual website behaviour, such as shopping basket, ordering and account creation. Without them, we cannot provide you with the typical website behaviour. For this reason, you cannot disable these cookies.

4.2 Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

4.3 Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. For example, if you set your choice of language, we use cookies to save your language preference. By using our website, you agree that we can place these types of cookies on your device.

4.4 Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties. This collection of browsing habits is used to deliver more relevant messaging to you.

4.5 Third-Party Cookies
Third-party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third-party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).

4.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

5. COOKIES WE USE

5.1 Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests

5.2 Analysis and performance cookies
These cookies are mainly through Google Analytics and they allow us to measure the number of visitors and recognise how they move around our site. This helps us improve the user experience by ensuring that users can browse through the website easily and find what they are looking for. These cookies don’t collect information that identifies a visitor. All the information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.

5.2.1 Google – Google Analytics is a third-party traffic analysis service that helps us understand how visitors use our Websites.

5.2.2 Hotjar – Hotjar is an analytics and feedback tool that we use to understand how our Websites are used and improve usability. Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information.

5.2.3 Facebook – This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.

5.2.4 Bing – Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.

5.2.5 Youtube – We use this to track views on embedded Youtube videos.

6. CONSENT AND CONTROL

6.1 Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies [unless those Cookies are strictly necessary]; however certain features of Our Site may not function fully or as intended. [You will be given the opportunity to allow and/or deny different categories of Cookie that We use.]

6.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

6.3 The links below provide instructions on how to control Cookies in all mainstream browsers:

6.3.1 Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-US

6.3.2 Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

6.3.3 Microsoft Edge: https://support.microsoft.com/en-us/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

6.3.4 Safari (macOS): https://support.apple.com/kb/index?page=search&type=organic&src=support_searchbox_psp&locale=en_US&q=cookies

6.3.5 Safari (iOS): https://support.apple.com/en-us/HT201265

6.3.6 Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

7. MANAGING COOKIES

If you wish to disable the cookies that are on our website you can use the settings at the bottom of this page or can manage them via your browser settings. Disabling cookies in your browser may affect your ability to navigate and use our Website. For comprehensive information on how to disable cookies on a wide range of browsers visit www.allaboutcookies.org/

8. CHANGES TO THIS COOKIE POLICY

8.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.

8.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

9. FURTHER INFORMATION

If you have any queries, please contact us at [email protected]

10. RIGHT TO COMPLAIN

10.1 Questions, comments or requests concerning our Cookie Policy are welcomed and should be addressed to the Data Protection Officer at [email protected]

10.2 If you have a concern about any aspect of our privacy practices, including the way we’ve handled your information, you can report it to the Federal Trade Commission. You can find details of how to do this on the FTC website at https://www.ftc.gov/ or by calling their helpline on (202) 326-2222.

11. LINK TO EXTERNAL SITES

Our cookie policy does not cover any links within this site that link out to other websites. We would advise you to read the privacy statements on the other websites you visit. In using the share icons, you will be sharing the page with an external source. These external sources will require you to log in and will place a cookie on your machine to maintain your logged-in state.